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sdoneva's avatar
sdoneva
Copper Contributor
Apr 20, 2022

Windows 11 faulty

Hello,   I really hope you can help me. I own a new Asus Zenbook14, which was running smoothly on Windows 10 for 2 months, then Windows 11 became available free of charge and I upgraded. However, I...
Application Management
Deleted's avatar
Deleted
Apr 20, 2022

sdoneva 

Hi I think that too short your computer is turned on to power and connected to the Internet, but of course I guess - if so it is not properly updated.

Leave the power on overnight and let it be asleep (automatically the system will perform maintenance)

Of course, download the update - some need your permission to download and install , but before that, restart the computer - this is important for proper operation.

sdoneva's avatar
sdoneva
Copper Contributor
Apr 20, 2022

Hi Deleted and thanks for your reply. My system, however, says I'm all up to date, so it must be something else. Could anyone advise how I can speak to a Microsoft support agent to get this sorted?

 

Thanks 

  • Deleted's avatar
    Deleted
    Apr 20, 2022

    sdoneva 

    If Windows is up to date - it's better to download the latest drivers from the computer manufacturer -> I would do so
    Good luck

    https://www.asus.com/support/