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QuincyFrost's avatar
QuincyFrost
Iron Contributor
Apr 14, 2025

Windows 11 can't install: Your device run into a problem and needs a restart

Hi, Built a new PC and made a bootable Windows 11 USB using the Media Creation Tool. The installation process went smoothly after choosing the language, partition. I can see the progress bar going t...
configuration
device management
AddisonCooper's avatar
AddisonCooper
Iron Contributor
Apr 14, 2025

This blue screen of death error (Your device run into a problem and needs a restart) is quite common and there are many people having the same issue when installing Windows 11. Before diving into troubleshooting, confirm that your device meets all the minimum hardware requirements for Windows 11. Microsoft requires features such as:

  • TPM 2.0 (Trusted Platform Module)
  • Secure Boot enabled in the BIOS/UEFI
  • A compatible CPU (check the list provided by Microsoft)
  • Sufficient RAM and storage

Please Run the PC Health Check tool provided by Microsoft to verify compatibility. If your system doesn’t meet the requirements, consider upgrading hardware or using Windows 10 if applicable.

In addition, an outdated or misconfigured BIOS/UEFI can cause installation issues. You need to follow the steps in below to update the BIOS:

  1. Visit your motherboard or system manufacturer’s support page.
  2. Download and install the latest BIOS/UEFI firmware.
  3. Restart the system and check for relevant settings like Secure Boot and TPM (enable both if they’re not already).

'Your device run into a problem and needs a restart' issue should be fixed after trying the above tricks. If you still can't install Windows 11, pls contact MS support team instead.

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