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Windows 11 can't install: Your device run into a problem and needs a restart
Sometimes third-party software, drivers, or malware can cause conflicts during installation. And this is why you saw the error "Your device run into a problem and needs a restart" when you are trying to install Windows 11 on a new PC. Here are several steps to minimize these issues.
Disconnect Unnecessary Peripherals
Disconnect all nonessential peripherals (printers, external drives, etc.) to reduce potential driver conflicts.
Perform a Clean Boot
A clean boot starts Windows with a minimal set of drivers and startup programs.
- Press Win + R, type msconfig, and press Enter.
- In the System Configuration window, go to the Services tab, check “Hide all Microsoft services,” and click Disable all.
- Switch to the Startup tab and open Task Manager to disable startup items.
- Restart your computer.
3. Temporarily Disable Antivirus/Firewall Software
Some security programs might interfere with the installation. Temporarily disable them, but ensure you re-enable them once the process is complete.
The above three tricks should help you fix 'Your device run into a problem and needs a restart' issue.