Forum Discussion
Windows 11 blocks
Hello everybody. I have a very strange problem. Till yesterday my laptop with Windows 11 worked well but today all is blocking. I do not know if I give some command with the keyboard but suddenly I have a black screenshot. I shut PC off and then on but from this point on I can work only with CTRL key pressed down : if I leave this key a black screenshot reappear and my PC goes off. Restarting is quite normal but very soon black screenshot again and so on. I can work normally only if I press down the CTRL key. Maybe somethig goes wrong during power on ? Maybe the start configuration is corrupted ? May be my PC has some cruel hardware problem ? Could someone help me in solving this awful problem ?
Thank you in advace Jerry
- I recommend to update display driver to latest version.
Make sure your Windows 11 with a valid and genuine license.
Also, install latest updates available to you.
Let us know if this helps!KapilArya Thank you. My laptop is an Acer Aspire A315-42 and was bought last year with Windows 11 inside, Now I note that I can power my laptop and work normally only if CTRL (or F1 also) key is pushed and maintened down : if I leave this key my laptop goes down immediately. I am thinking that the problem maybe in the Keyboard itself. To check this I will disinstall and reinstall the keyboard hoping that something positive happens. If you want I can say you what happens, Thank you very much.
