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Just_a_human's avatar
Just_a_human
Copper Contributor
May 03, 2022

Windows 11 Black screen with cursor after updating to version 22000.613

Hello everyone,

After updating to version 22000.613 I have been getting a black screen with a cursor which is only resolved after I reboot from safe mode. Any ideas?

Update management

2 Replies

  • ErikMoreau's avatar
    ErikMoreau
    Iron Contributor
    May 04, 2022
    You can also try pressing WinKey + CTRL + Shift + B (yes 4 keys), after a beep this will reset the graphic interface a few seconds later. It will attempt to reload the interface, if it works, best to still update the graphics driver.
  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    May 04, 2022
    Try update your graphic card driver.
    Try open start and search for feedback and open the Feedback Hub app and report this issue.
    Try uninstalling your graphic card driver and run Windows Update and update the one in the Windows Update.

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