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c0mput3rm0m's avatar
c0mput3rm0m
Copper Contributor
Feb 17, 2022

Windows 11 beta and Hello Face

Last September I bought an HP Envy x360 Convertible laptop (AMD Ryzen 7 5700U with Radeon Graphics 1.80 GHz with 12GB of RAM).  It came with Win 10.  But when I was offered the upgrade to Windows 11, I took it.  I now have Windows 11 with version 21H2 and Windows Feature Experience Pack 1000.22000.493.0. 

 

Everything has been great except for the facial recognition.  When I look for the drivers to update them back to the original drivers I find am left with a general driver.  I get the message that a compatible camera is not available.  I have tried to revert back to windows 10 but 11 would not allow the roll back.  I am able to open the camera app and use the camera separately but not with Hello Face.

 

How can I get this function to work properly again now that I have Windows 11?

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