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splashscuba's avatar
splashscuba
Copper Contributor
Oct 15, 2022

Windows 11 Amazon Appstore does not get past signin

I've been trying to get Amazon Appstore working but can't get past the signin.

 

When I click Signin it spins for a while then briefly pops up a message which I've just managed to capture before it returns to the signin.

 

The message is:

Web Page Not Available

The web page at https://www.amazon.co.uk/ap/signin? etc (more stuff)

could not be loaded because:

net=ERR_NAME_NOT_RESOLVED

 

I've just recently had the update that allows the appstore to be installed and am a UK user.

 

Any ideas?

  • IanB99630's avatar
    IanB99630
    Copper Contributor

    splashscuba 

     

    I have exactly the same problem. I am in the UK and have been upgraded automatically to Windows 11 22H2. I am trying to access the Amazon Appstore like you but get the spinning wheel. All I saw was web page not found so you have got a bit further than me. That message implies it is not resolving the web page and suggests setting 8.8.8.8 as a static IP. I haven't tried that but I use static IP for my wi fi and set dns to the router address 192.168.0.1. I am running PIA VPN and have tried pausing it to no effect and I also use eset antivirus so interested to compare notes !

    • splashscuba's avatar
      splashscuba
      Copper Contributor
      No VPN, DHCP for me. Couldn't be more vanilla. I've given in.
      • IanB99630's avatar
        IanB99630
        Copper Contributor

        I am surprised more UK windows 11 people not experiencing the issue after the 22H2 upgrade - anyone got the Amazon appstore working correctly?

         

        I brought a new large screen laptop with W11 to consolidate the need for an android tablet so interested to see if apps genuinely can work with Windows

  • Boxcar_A's avatar
    Boxcar_A
    Copper Contributor

    Hey - I just found out what was causing this on my personal built new computer that I just loaded drivers on... Not sure if your issue will be the same.  Gigabyte had an app that automatically installed when I went and installed all the drivers... I did not realize this.  

    If you go to network and internet in control panel, then network connections, right click the appropriate connection and go to properties... The highlighted row was causing my issue.  I'm uninstalling it but wanted to post this here first, before we had a denvercoder9 situation.

     

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