Forum Discussion
Windows 11 21H2 upgrade to 22H2 failing @ 64%
Hi SteveJD
Have you tried looking through the logs which are created during the update procedure? There are specific logs for drivers. Depending on where the update fails the logs will be saved in different locations. The path of the logfiles are documented here: https://support.microsoft.com/en-gb/topic/log-files-that-are-created-when-you-upgrade-to-a-new-version-of-windows-9ec8aa31-0cc1-a0b2-2d98-e9c6714349b9
Hi... yep, been through the logs, there's a lot to trawl through.
From additional testing it looks like a GPO might be causing the problem, though it's proving difficult to pinpoint because I've run a test without any GPO's assigned but it still fails.
I built a machine today using a standard 21h2 image, without making it a domain member, and successfully upgraded to 23h2.
After another rebuild and making it a domain member, the upgrade failed.
Hi
Some GPO settings don't revert to the default if they are unassigned. Maybe one of these is causing the problem. Does the 23H2 update fail on clients with applied GPOs?
- In order to verify the upgrade works from a later version, I have tested a new 22H2 image.
I completed the build, connected it to the domain with all GPO's applied and successfully performed an update to 23H2. I now suspect there could be an issue with the 21H2 image and the way it's been defined. I use NTLite, which is good for configuring and removing various components and settings from the OS. Perhaps I've changed something that's broken the update process.
For the the 22H2 image, I left that in a default state and changed nothing, just in case... and that works!