Forum Discussion

Iron Contributor

Jul 12, 2023

Win11 Pro Update install error: Install error - 0x800f020b for HP - Printer - 3.2.1.2285

Hello, I have an MSI Katana GF66 laptop with W11 Pro and an HP OfficeJet 8720. My windows update is showing an installer error for an update for my printer. Install error: Install error - 0x800f...

configuration

device management

Update management

Deleted

Jul 12, 2023

Wonder_Woman Hi,

Technical support from the printer manufacturer HP - it's a good idea, downloading drivers according to the serial number of the printer most often helps in such cases.

https://support.hp.com/us-en/drivers

https://answers.microsoft.com/en-us/windows/forum/all/update-error-code-0x800f020b-windows-10/1afa9455-9cdf-4f61-a7a7-d18f11a5e640

Wonder_Woman

Iron Contributor

Jul 18, 2023

Deleted

hello,

No, I have not been able to receive an answer to my posting on how to fix the problem. I just tried looking at my account on the HP support forums and because they are doing maintenance. I cannot even sign in to that forum.

This being a problem that is occurring with the windows update I would think that Microsoft would know how to fix it as well as HP so I really would appreciate if anyone could post the actual repair steps to be taken to fix this problem.

Sincerely,

Wonder_Woman