Forum Discussion
GaryMcc1
Dec 18, 2025Copper Contributor
Win 11 login, freezes, create pin
Working on a friends Samsung notebook, and I am going crazy,. Originally installed Win 10 home, factory reset. Upgraded home to Pro with a new key, got all of the updates possible. Installed Win 11 ...
AmayaI
Dec 25, 2025Bronze Contributor
Reboot the notebook and enter BIOS/UEFI settings (usually by pressing F2, Del, or Esc during startup). Test the keyboard and mouse in BIOS if possible—if they don't work here, it's a hardware problem. If they work fine in BIOS but not in Windows, it's likely a driver or software issue.