Forum Discussion
Sephie
Jun 27, 2025Iron Contributor
Why keep personal files and apps option greyed out during windows 11 upgrade?
I heard it is totally possible keep all files and apps when upgrading to Windows 11 from Windows 10. However, when I tried to do this, the option keeps and apps greyed out and I can't choose it all. ...
Phillip
Oct 30, 2025Bronze Contributor
As far as I know, this is a very common issue during Windows 11 upgrade. You can follow this guide to fix the issue in a very easy way:
https://www.wizzgear.com/keep-personal-files-and-app-for-windows-11-upgrade
You can keep all files, apps and settings!