Forum Discussion
mgsargent1968
Jun 25, 2026Copper Contributor
Weird Internet Connection Setup Issues
Hi All, I'm experiencing something quite weird in Windows 11 on a Surface Pro 7. I have created 2 videos with viewing link below. Video 1 Shows me connecting to my router, but what's actual...
Jamony
Jul 06, 2026MCT
Hi, on a Surface Pro 7 I’d start with the Surface firmware and Wi-Fi driver stack before going deeper. Forget the Wi-Fi profile, run Network Reset, update Surface drivers/firmware, and test against another SSID or a USB-C Ethernet adapter. If the issue continues after a repair install, Event Viewer WLAN AutoConfig logs and router DHCP logs may show whether the disconnect starts on Windows or the network side.