Forum Discussion
We couldn't install Windows 11 from 23H2 to 24H2
I've encountered this problem before, and I've asked a lot of people and visited a lot of communities to find a solution to it. I found MediaCreationTool, which is a completely free tool from Microsoft that you need to download from the official website. It can be used to create installation media for Windows 11, with the help of which you can bypass the problem of failed online updates and install it directly. There are three choices of installation media: USB flash drive, ISO file and DVD, I chose to use USB flash drive.
How to fix "We couldn't install Windows 11" problem
- After the download is complete, press Windows + E to open File Explorer, enter the download folder and double-click MediaCreationToolW11.exe, the license agreement will pop up.
- Click Accept.
- In the interface of selecting the media to be used, select the USB flash drive and click Next.
Insert the USB flash drive into your computer's USB port and MediaCreationToolW11.exe will start downloading the Windows 11 file. - When the download is complete, the file will be written to the USB flash drive automatically.
- Restart the computer, press F2/F12/Del to enter the BIOS, set the USB flash drive as the preferred boot item, save and exit.
- Follow the on-screen instructions to install Windows 11.
After the installation is complete, the system automatically restarts and enters the Windows 11 setup interface. You won't see the error (We couldn't install Windows 11) anymore!