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csadowski's avatar
csadowski
Copper Contributor
Mar 04, 2022

W11 Insider Preview Build 22567.ni_release.220225-1325 - File Explorer causes Critical Process Died?

This is a new one. Opening the File Explorer after a certain period of time, probably like 10 minutes or so, causes a Critical Process Died screen and then my PC has to reset. Has anyone else in the ...
Update management
Lozzad23's avatar
Lozzad23
Copper Contributor
Mar 07, 2022

csadowski Same issue here... although the error occurs as soon as Explorer loads.
Seems just about everything else works fine, until you launch Explorer.

 

Waiting to see if there's a solution that does not involve rolling back or starting again from scratch.

  • Lozzad23's avatar
    Lozzad23
    Copper Contributor
    Mar 07, 2022

    Started with "DISM.exe /Online /Cleanup-Image /Restorehealth" which did not fix the error.
    Did notice one change though, Windows Hello performance, if face not immediately recognized, the following PIN or facial recognition resulted in immediate failure, before the desktop is loaded.

     

    @csadowski I'm interested what the "couple other things" were, since DISM and SFC have not on their own resolved the issue, for me at least?

    Cheers, Lawrie

    • Lozzad23's avatar
      Lozzad23
      Copper Contributor
      Mar 08, 2022

      In frustration, I tried what UtkanS suggested higher in the thread, removed the previous Feature Update, then the issue is gone, back to normal operation.
      Thank you UtkanS!