Forum Discussion
W11 - WHFB PIN Reset option on lock screen not working
Hello,
We are working on the W11 configuration in order to deliver the first W11 computer to our users.
When doing my testing, I have encountered an issue with the WHFB PIN reset option from lock screen.
On my W10 laptop, without having a log in, I can reset my WHFB PIN from lock screen with the "I forget my pin ..." option --> When I click on the option, it asks for my password - Then for mfa check and then I can define a new PIN.
On my W11 laptop, without having a log in, I can not reset my WHFB PIN from lock screen with the "I forget my pin ..." option --> When I click on the option, nothing happen !
Important point: if I log in with my password, I can reset my PIN without any issue from Account --> Connection Option : it works on W10 and W11.
Is there something specific to activate on W11 for that functionnality to work on the lockscreen ?
Environnement : W11 & WHFB Cloud Trust configure with GPO (including the PIN Reset functionnality)
Thanks for your help
Hello FlorianArg ,
Have you found a solution to your problem?
I'm having the same problem with some machines.Hello dlopes1280 ,
No we wait for Microsoft to solve that as they are aware of the issue.
If needed we use the alternative methods described
- dlopes1280 See this link https://learn.microsoft.com/en-us/answers/questions/1640272/w11-whfb-pin-reset-option-on-lock-screen-not-worki
I had on other post in this platform with more infos
