Forum Discussion
Tcj_Hendriksen
Jun 16, 2023Copper Contributor
VPN connection
I am having trouble with a VPN connection it says it cannot be connected. Using the L2TP with pre-shared key and username / password. The issue is the network connection between your computer and t...
HunterNash
Jan 20, 2026Copper Contributor
In the VPN connection properties, switch to the Security tab, set the VPN type to Layer 2 Tunnelling Protocol over IPsec (L2TP/IPsec), and ensure the pre-shared key has been entered correctly.