Forum Discussion
Bernstea
Nov 15, 2025Copper Contributor
"Username or Password is incorrect" when trying to use a shared printer
I believe I have the problem described in KB 5070568 with several MSI Cubi computers running Windows 11. After months of use they have suddenly become unable to connect to a shared printer on one of ...
HarrisonMills
Nov 20, 2025Iron Contributor
The issue is essentially that newer versions of Windows (Windows 11, in your case) are stricter about SMB version negotiation and may fail to connect to SMBv1 or SMBv2 shares, which are older protocols. This can cause issues with printer shares and network drive mappings.