USB Type C cable connected mouse not working

1. Basic check 
desktop solution: change a USB-C port try to change a USB-C cable test 
2. Power management settings 
Right-click Start Menu → Device Manager 
Expand "Universal Serial Bus Controller" 
Right-click on each "USB Root Hub" → Properties → Power Management 
Uncheck the box "Allow computer to turn off this device to save power" 
3. Driver updates 
Find "Mouse and other pointer devices" in Device Manager Right-click on your mouse → Update driver → Auto Search 4. Mouse and other Pointer Devices" in Device Manager 
Right click on your mouse → Update Driver → Auto Search 
4. USB Selective Suspend Settings 
Control Panel → Power Options → Select Current Plan → Change Plan Settings → Change Advanced Power Settings 
Find "USB Settings" → "USB Selective Suspend Settings" → Set to "Disabled" 
5. BIOS Setting 
Reboot Enter BIOS (at power on) Enter BIOS (press Del/F2 during boot-up) 
Check USB related settings (e.g. set XHCI Hand-off to Enabled).