Forum Discussion
BobK-WM6Q
Nov 15, 2022Copper Contributor
USB Audio Codec drivers not recognized unless Settings>System>Sound Troubleshooter runs
I am setting up a new computer with Windows 11, which I am new to. I have two different applications that use the USB Audio Codec connections to receive and send sounds. When I first start the comput...
BobK-WM6Q
Nov 22, 2022Copper Contributor
I tried a clean boot and the problem goes away. Appears to be one of the system devices causing the problem. Can you walk me through the steps of enabling and disabling individual devices? I'm not sure I am doing it correctly. To do the original clean put, I used msconfig, went to the services tab, select "Hide all Microsoft services", select disable all, then select Apply. On the startup tab, I disable all enabled items, then restart. That is how I am doing the clean boot. Now how exactly do I go in and selectively enable each service? Select Hide all Microsoft Services, click? Select a service then restart? Do I have to select apply? It;s a little confusing. Thanks for your help!!
BobK-WM6Q
Nov 22, 2022Copper Contributor
I think I found it. Looks like two services, Waves Audio Services and Waves Audio Universal Services, are messing with the Silicon Labs USB Audio Codex drivers. Disabling those two services "seems" to have fixed the problem. Need to track for a few days
- GromiitJan 12, 2023Copper ContributorThat's cured it for me, did you investigate any further? What was strange was that when I ran Audacity, the applications using USB audio codec would work. Thanks for the workaround!