Forum Discussion
USB Audio Codec drivers not recognized unless Settings>System>Sound Troubleshooter runs
I am setting up a new computer with Windows 11, which I am new to. I have two different applications that use the USB Audio Codec connections to receive and send sounds. When I first start the computer, neither of these apps is getting audio from Line-in; Output works fine. On the Sound>Mixer page, the apps do not appear. I can see that input audio is available because the Volume level indicator on the System>Sound page is moving back and forth. If I run the Sound Troubleshooter on the Input Devices, it tells me it is reinstalling the device drivers. After that, both apps work and get audio in; the Mixer page shows the app. However, when I restart the computer, I am back to square one with no audio input to the applications. Under Windows 10, this exact setup worked perfectly. Any suggestions? Thank you!
- Try check your device's manufacturer website and download and install the latest driver.
Try run Windows Update and download and install all updates.
Open start and search for feedback and open the Feedback Hub app and report this issue.- Thanks you. I have the latest drivers from Silicon Graphics. Windows update fixes the problem until the next time I restart, the I have to run Windows Update again. On the Silicon Graphics community board there was someone else who has exactly the same problem I am having. He switched the Com Port from 3 to 1 and that resolved it. I have tried changing com ports for my drivers but didn't have any success
- In this case, I advise you to report the issue using the Feedback Hub app.
Try performing Clean Boot and see if the problem persists?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
