Forum Discussion
Update for Windows Security Platform - broke my computer
Hello all.
I went to apply the following update to my computer:
Update for Windows Security platform - KB5007651 (Version 10.0.29573.1002)
Upon restart I could no longer use the start menu. When I would click on it, the menu would come on the screen and disappear in two seconds. Any attempt to click on the User or the Power Icon would do nothing.
I tried rebooting using the command prompt and it was still broken after the reboot. Tried using DSIM and it kept getting stuck at 62.3 %. Finally just restored from backup and everything worked again.
I know it's an important update, but if the computer is useless afterwards - what's the point?
Anybody else experience this and how did you resolve it?
-- Jim
Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (3.60 GHz)
Installed RAM 64.0 GB
Graphics card NVIDIA GeForce RTX 3070 (8 GB)
Storage 1.54 TB of 3.64 TB used
System type 64-bit operating system, x64-based processor
Edition Windows 11 Pro
Version 25H2
OS build 26200.8457
Experience Windows Feature Experience Pack 1000.26100.304.0