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normanngu
Copper Contributor
Oct 05, 2026

Unable to remove an inactive/old linked PC from Link to Windows Android app

Hi everyone,

I currently have two PCs linked to the Link to Windows Android app. One of them is no longer active, but it still appears in the app, and I’m unable to remove it.

I have already tried the usual troubleshooting steps, including resetting the Link to Windows app, but the inactive PC continues to be listed. Interestingly, when I check Devices under my Microsoft Account, only my currently active PC is shown. The inactive PC does not appear there.

This issue has been ongoing for more than two years.

I recently contacted Microsoft Support regarding this issue, and after further troubleshooting, I was advised to seek assistance from the Microsoft Community.

Has anyone experienced a similar issue or knows how to remove an old/inactive PC that is still listed in the Link to Windows Android app?

Any advice would be appreciated. Thank you.

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