Forum Discussion
Turning on Windows Sandbox feature hangs
I just got a new Dell machine with Windows 11 Pro installed on it. I wanted use the machine with Virtual Machines as well as Windows Sandbox feature. When I enable Hyper-V feature, the reboot works fine. After than when I enable Windows Sandbox feature, it reboots and goes to a screen with “Customizing feature for you. You’re 100% there. Please keep your computer on.” And then freezes there. Dell says this is software issue and will have to pay for the support. I just got this machine and not so happy that I’m running into this. Only way for me to get out of this is reinstall the OS.
I really need the Windows Sandbox feature. That is the main reason for buying a machine with Windows 11 Pro.
Any help is appreciated.
Thanks
Surya
5 Replies
I have a brand new Dell Pro Tower T2 with Windows 11 Pro and have the same problem. Ended up having to reinstall windows. No AI help suggestions helped. Still can't use Sandbox.
Hi. Having same problem installing Sandbox on Dell Tower Plus. Same symptoms. I used commands on command line and finally got it installed only to find out that then my computer would freeze after several minutes. I removed Sandbox and things seemed to go back to "normal". However I have not been able to install Sandbox from the UI without getting stuck at 100%. Did you ever find a solution?
Thanks
I have a couple year old Dell laptop, and exact same thing happening to me. I tried advanced recovery and rolling back feature updates didn't work and rolling back the security update didn't help the problem. I'm getting close to reinstalling the OS...
