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ColtenHood's avatar
ColtenHood
Copper Contributor
Sep 23, 2024

Title: Issue with iTunes Not Registering Activity Causes Device to Fall Asleep

Windows 11 Build 22621.2428

 

After upgrading from Windows 10 to Windows 11 through the update process, I am currently facing various minor issues, with the latest one being power-related. I have run the sfc /scannow command, and the system appears to be clean.

 

While on Windows 10, I could run iTunes (version 12.13.0.9) without any problems, listening to music for hours on end. However, on Windows 11, after about 20 minutes of playtime, the computer goes to sleep based on the power settings configured for when plugged in and idle. It seems that Windows 11 does not recognize iTunes as an active application.

 

Are there any potential solutions to this issue other than opting to avoid using either iTunes or Windows 11?

1 Reply

  • DaxxonFoster's avatar
    DaxxonFoster
    Iron Contributor

    Disable USB selective suspend in Power Options > Change plan settings > Change advanced power settings > USB settings, and check iTunes' Prevent computer from sleeping.

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