Forum Discussion
SkylerMatson
Jun 06, 2024Copper Contributor
This PC can’t run Windows
I am building a new computer from scratch and I’m getting an error when trying to install Windows 11.
“This PC can’t run Windows.”
Motherboard: Asus Prime B450M-A II
CPU: AMD Ryzen 3 4100
GPU: GEFORCE GTX 1650
Hard drive: FIKWOT FS810 250GB SSD
RAM: 16GB
Secure boot: Windows UEFI mode
AMD fTPM configuration: Enable Firmware TPM
I’ve tried updating the BIOS, but I’m still not sure why I can’t install Windows 11 with these parts?
- LuigiBrunoSteel Contributor
Hello SkylerMatson.
The CPU is compatible with Windows 11, but I can see a line stating "Enable Firmware TPM": read the document at https://support.microsoft.com/en-gb/windows/enable-tpm-2-0-on-your-pc-1fd5a332-360d-4f46-a1e7-ae6b0c90645c to know how you can enable TPM 2.0 in your PC.
Bye.
- SkylerMatsonCopper ContributorHi, TPM 2.0 is enabled so this comment does not help.
- DryneCopper Contributor
According to ASUS's own website, it looks to me like the issue is your motherboard. It has support for Windows 10 and Windows 7 out of the box according to their own specs: https://www.asus.com/motherboards-components/motherboards/prime/prime-b450m-a-ii/techspec/
I would reach out to ASUS support for a firmware update.
For comparison, here are specs for my own ASUS motherboard that runs Windows 11 with no issues: https://www.asus.com/motherboards-components/motherboards/prime/prime-z790m-plus/techspec/