Forum Discussion
Stuck in language pack installation process
Hi, I just got my new alienware gaming computer which comes with windows 11 pro system, I successfully downloaded the Chinese(simplied) language pack and restarted the laptop to apply the new display language, however it stuck at the restarting process for hours, it is now shows a black screen with the following words: “updates are underway. Please keep your computer on.” And that’s it for hours, I don’t think the restarting and installing process can take this long, please let me know what I can do now. It asks me to keep the computer on so I am so afraid to turn it off and on…
1 Reply
- Sometimes, Windows updates and installations can take longer than expected, especially on newer systems. While it's uncommon for the process to take hours, it's possible that it's still working in the background. You can give it some more time to see if it progresses.
