Forum Discussion
Store files corrupted
I will try again since I cannot find my previous post.
i have a a lot of apps that show as ‘something went wrong’ in the store library and downloads. If I click on retry it starts the download and then goes back to ‘something went wrong’. When I go to Event Viewer i see a lot of entries Windows Logs Application that are added every time I try. Most are sourced by Windows Error Reporting, but some are by SecurityCenter.
The apps involved are not useable and the number of apps is growing.
I have done a full virus scan using AVG, and a chkdsk of the C: drive an everything is clean. I also have 619 GBs available on the C: drive
Can someone please help me.
My solution is in https://techcommunity.microsoft.com/discussions/windows11/apps-in-the-store-are-corrupted/4544035
4 Replies
My solution is in https://techcommunity.microsoft.com/discussions/windows11/apps-in-the-store-are-corrupted/4544035
Open Command Prompt as an administrator, run `wsreset`, restart your computer, and then reset the Microsoft Store in Settings > Apps.
A command prompt window will open, and after about 10 seconds, it will close and the Microsoft Store will open automatically.
This does not necessarily mean the Store files are corrupted. The free-space and disk checks rule out two common causes, but the exact Store error code is more useful than the general Windows Error Reporting entries.
Start by pressing Win + R, running wsreset.exe, and waiting for Microsoft Store to reopen. Then go to Settings > Apps > Installed apps > Microsoft Store > Advanced options, select Repair, and test one affected app. If that does not help, select Reset and sign back into the Store.
Open services.msc and make sure Windows Update, Background Intelligent Transfer Service, and Microsoft Store Install Service are not disabled. Restart the PC, install pending Windows updates, then open Store > Library > Get updates.
If several apps still fail, open an Administrator Terminal and run:
DISM /Online /Cleanup-Image /RestoreHealth sfc /scannow
Restart after both commands finish. Before resetting any affected app individually, back up its local data because Advanced options > Reset can erase that app’s settings and stored data.
If the problem continues, test Microsoft Store from a new Windows user account. If it works there, the problem is limited to the original user profile; if it fails there too, report the exact Store error code and the entries under AppXDeployment-Server > Operational. The SecurityCenter entries may only be recording AVG’s security-provider status and are not necessarily the cause.
