Forum Discussion

sumrnot's avatar
sumrnot
Copper Contributor
Apr 14, 2026

Solitaire and Casual Games not working

Task Manager shows this

Tried uninstall/reinstall, ran once then repeated the issue. Works on the other account on the PC but they get the advertising

that I do not. Just started today after a system update. 

KB5082417 and 

KB5083769

2 Replies

  • Leonardfu's avatar
    Leonardfu
    Brass Contributor

    While KB5083769 has been reported to cause specific issues with File Explorer and network shares, those issues usually affect the whole machine. The fact that a different user profile on the same machine works fine proves that the Windows system files are intact.

  • MarlonSP's avatar
    MarlonSP
    Brass Contributor

    If you use BitLocker drive encryption, back up your recovery key before uninstalling KB5083769. This update includes Secure Boot certificate changes that can trigger BitLocker recovery mode.