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le_patrick_06's avatar
le_patrick_06
Copper Contributor
Feb 22, 2025

Settings turns red and then crashed when clicking on "7 day" option in battery on Windows

As the title suggests, for some reason on Windows 11, when I pressed on the "Last 7 days" option in the battery usage section of settings, the settings app takes a few seconds to process something, turns completely red for a split second, and then crashes. This didn't happen when I looked at this option a few days ago. 

Ever since I last checked the 7 days battery history, I generated an energy-report.html and a battery-report.html in command prompt with admin privileges which might have messed something up. In addition, my laptop has been unplugged for ~36 hours and automatically shut itself down which, too, might have affected something. The two screenshots below show the settings app loading something when pressing "Last 7 days", and it subsequently flashing red for a split second before closing itself. I appreciate any assistance, thank you!

 

 

Application Management

1 Reply

  • EthanThomas's avatar
    EthanThomas
    Iron Contributor
    Mar 31, 2025

    1. reset power configuration 
    powershell 
    powercfg /restoredefaultschemes 
    powercfg /setactive SCHEME_BALANCED 
    2. rebuild system settings index 
    cmd 
    taskkill /f /im StartMenuExperienceHost .exe 
    del %localappdata%\Packages\windows.immersivecontrolpanel_cw5n1h2txyewy\LocalState\* /q 
    Step-by-Step Troubleshooting Procedure 
    3. Basic Checking 
    Open the Event Viewer to locate the crash module: 
    cmd 
    eventvwr. msc → Windows Log → Applications 
    Check for recently installed third-party power management software 
    4. Driver Repair 
    powershell 
    pnputil /scan-devices 
    Get-WindowsDriver -Online -All | Where {$_.DriverClass -eq 'Battery '} | Update-WindowsDriver -Online -Verbose 
    5. Advanced Solutions 
    Manual Registry Repair 
    reg 
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\ ImmersiveShell] 
    "BatteryUsageTimeFrame"=dword:00000007 
    6. System File Repair 
    cmd 
    dism /online /cleanup-image /restorehealth 
    sfc /scannow 
    7. Temporary Alternative 
    View Battery by Command report 
    cmd 
    powercfg /batteryreport /output "%USERPROFILE%\battery.html" 
    8. Use an old version of control panel 
    cmd 
    control.exe powercfg.cpl,,3

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