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camille_chap
Copper Contributor
Sep 18, 2025

Settings app frozen/not loading

Hi everyone! I am using a Legion PC from 2021 with Windows 11 installed, connected to 2 Dell monitors. Brief specs below:

  • Windows 11 Home installed on 2/23/2025. Version 24H2, OS build 26100.6584
  • Ryzen 5 3600 6 core CPU, Nvidia GeForce GTX 1650 Super GPU, 24GB RAM, 214GB of 477GB available storage
  • Monitors: SE2719HR connected via HDMI/DisplayPort, and SE271H-HX connected via HDMI/HDMI

In the Settings app, if I try to click on "Display" from the Home page or from System -> Display, the page will not load (see picture below). The same thing happens if I try to right click the desktop and select "Display settings", or search for Display settings from the Start menu. 

Additionally, when I open the Settings app, I am able to click on any of the sidebar options, but once I do so, the app completely freezes about 50% of the time. I am also able to click on any of the options on the Home page of Settings and use most of those normally. Closing and reopening the app a few times generally works to fix this; it is less of a big deal than the Display settings completely refusing to work.

What I have tried so far:

  • Restarting my computer
  • Updating Windows
  • Repairing and then resetting the Settings app
  • Updating my GPU driver (Nvidia GeForce GTX 1650 Super)
  • Updating my monitor drivers
  • Malware scan using Windows Security Microsoft Defender Antivirus (offline scan)
  • Using Command Prompt to run these, as an Administrator:
    • Dism.exe /Online /Cleanup-Image /Restorehealth
    • sfc /scannow
    • chkdsk /F
    • net stop spooler
    • Get-AppxPackage *windows.immersivecontrolpanel* | Reset-AppxPackage
  • Changing Sensor Service in Services Manager to Automatic startup, from Manual

Thank you in advance!

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