Sell you a broken Product; Charge you to fix it...

That's basically the characterization I have for Microsoft Windows.   Each OS upgrade has become progressively worse.  Win 11 is the latest in a parade of failing OS versions, which boggle the user's minds.    

I blame it on the abusive practice of H1 Visa outsourcing.   Those 'developers' are giving us exactly what their employer is paying for.   Win 11 just illustrates that they can't hide the elephant anymore. 

The key difference is in how users and developers perceive desktop metaphor.  Clearly not in sync. 
In the beginning. the plan was simple. Evolve the tasking of file management from dark, herculean path navigation to eye-candy point, click and drag navigation.  It was pretty brilliant and sensible.  It should have ended there, save for some tweaks on file manipulation. 

The metaphor enveloped a western philosophy: Meet the target objective in its simplest, most efficient, cost-effective manner.  In other words, task goals were tacit and conclusive.  But then, under the auspices of H1 recruiting, that western tact morphed into a new metaphor.  The "Zen" of design.   Ends became secondary and the metaphor changed to means...or "process illustrious".  Thus, the marketing sales pitch used to be...'Find the meaningful solution to a specific, meaningful problem and then build the button to execute the solution'.  Now the pitch is:  'Build a button and see if we can tie it back to something useful'.  

As such, Windows has grown into a smoking Jalopy; replete with endless bells and whistles. 

To be fair, there is evidence that suggests they can still maintain reasonable security updates...until they can't.  Seems like an endless chase.

If I were CEO of Microsoft... I think I would fire the entire Windows Development Team and start new, clean slate on de-behemothing this arduous OS.  My screening would necessarily require high triple Digit IQs, with a pension for OCD.   The success of windows rests exclusively on the team that develops it.  It's just a pity that marketers got their meat hooks on the product.  Nary a bigger collection of shoe-shufflers than them.

As suggested; Microsoft is the only company I know of that can sell you a broken product and then charge you money to fix it.