Forum Discussion

DavidR_DYMO's avatar
DavidR_DYMO
Copper Contributor
Jan 07, 2022

Windows 11 Printer Issue - DYMO LW450 DUO is not installing correctly/entirely

This issue occurs in Windows 11 The expected result is that both DYMO LW450 DUO Label and LW450 DUO Tape install correctly, however only the LW450 DUO Label installs while the LW450 DUO Tape's sta...
configuration
device management
MaartenHoogewijs's avatar
MaartenHoogewijs
Copper Contributor
Jun 17, 2022

KevinW same problem here, I'm on the 25140.1000 version...

dfeenstra-Aeres's avatar
dfeenstra-Aeres
Copper Contributor
Jun 23, 2022

I faced the same problem, using Windows 11 22H2, and was reading about the RAW printer port setting.

So I installed a printserver (LAN->USB) and installed the label and the tape printer with the
RAW settings in the printerports. And now I can the 450 Duo in Windows 11 with labels and tape.

 

I hope Microsoft will update WIndows so that the printserver isn's needed, but for now I can use my printer complete 🙂

  • Joachim_Fink's avatar
    Joachim_Fink
    Copper Contributor
    Jun 23, 2022

    @dfeenstra-Aeres
    thanks for sharing your solution, but could you please explain it step-by-step so others could also establish this workaround for themselves?

    • KevinW's avatar
      KevinW
      Brass Contributor
      Jun 25, 2022

      Joachim_Fink 

       

      Indeed ! ca.  £100 + to add a print server on top of the existing cost of the printer is not a very appealing solution. But it is interesting that it has been shown to work and to my mind demonstrates clearly that the issue is with the OS' handling of the USB port interface.

      Best regards,

      Kevin

      • KevinW's avatar
        KevinW
        Brass Contributor
        Jun 26, 2022

        Well, well, well !!

        I have just updated overnight to Win 11 Pro Insider Preview Build 25145.rs_prerelease.220617-1406 and find that the Dymo 450 Duo is working as it should with both Paper Label and Tape seamlessly selectable from Dymo Label v.8.7.4.48936 !!!!

        I hope it will continue to function normally now and I'm not speaking too soon - but it appears that MS have FINALLY managed to untangle the USB muti-function device handling and restore normal service. ONLY 6 months......

         

        Assuming it continues to work OK, just need now for the code to work its way through to (presumably) the 22H2 General Release.


        Best regards,

        Kevin

    • dfeenstra-Aeres's avatar
      dfeenstra-Aeres
      Copper Contributor
      Jun 23, 2022

      Joachim_Fink 

      There is a nice manual form Dymo that describes the complete proces.
      You can find it on: 

      https://download.dymo.com/dymo/user-guides/Print_Server/LWPrintServer_UserGuide_en-US.pdf

       

      This manual is written for the Dymo Printserver, but it works also with other prinservers.

      • StevieC-D_UK's avatar
        StevieC-D_UK
        Copper Contributor
        Jun 24, 2022
        Only really useful if you have a DYMO LabelWriter print server. What we really need is a Windows 11 fix for this massive problem.