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MightyAxle's avatar
MightyAxle
Copper Contributor
Nov 19, 2021

Random Freezing on Windows 11 ( Build 22000.318.0 )

I have a new HP Laptop with an Intel(R) Pentium(R) Gold 7505 @ 2.00GHz 2.00 GHz with 4 GB RAM and a 120 GB SSD and have experienced random freezing since upgrading from Windows 10 to Windows 11.   ...
Update management
SalmanAhmed's avatar
SalmanAhmed
Iron Contributor
Nov 19, 2021

Hi MightyAxle,

I had the same issue with the Lenovo X1 Carbon machine; however, I fixed the issue by running Windows Update and installing all the optional updates as well.

MightyAxle's avatar
MightyAxle
Copper Contributor
Nov 19, 2021
Many thanks for the tip. I found three option updates and installed them. Just waited to see how Windows behaves now.
  • SalmanAhmed's avatar
    SalmanAhmed
    Iron Contributor
    Nov 19, 2021

    Hi MightyAxle,

    You are more than welcome, please do not hesitate to share the feedback for further assistance, I will welcome the questions you may have.

    • MightyAxle's avatar
      MightyAxle
      Copper Contributor
      Nov 20, 2021
      I've monitored Windows 11 over the last 12+ hours and it froze again at least twice. The common freeze was for up to two minutes and the other one was where the mouse pointer was active but every application wasn't and inaccessible. This is quite puzzling!
      • SalmanAhmed's avatar
        SalmanAhmed
        Iron Contributor
        Nov 20, 2021

        Hi MightyAxle 

        Please run Event Viewer, and find the error logs that occurs at the same time when the Windows got frozen.

        • Windows Logs > System
        • Windows Logs > Application

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