Forum Discussion
Pushing specific Key produces multiple Keystrokes
Hello!
I'm having a random issue with my laptop Asus K571GT/X571GT
Pushing the 1 button: Tapping it once will either produce nothing, or 111 in a row. Shift 1 doesn't produce a ! anymore.
Pushing the q button: Will produce 5 qqqqq in a row. Shift q doesn't produce a capital q. Similar to Pushing the 1 button, If I tapped the q button 7 times, it will makes 33 q's in a row.
Pushing the Tab button: Does the same thing. Tap it once and its as if I hit the tab button 3-5 times.
I thought it might be software while other users think it's hardware.
But the issue comes and goes. This minute, the 1, Q, and ! buttons are perfectly fine. 5min later, it's either producing multiples 1's or Q's, or none at all.
So I'm not sure if it's software or hardware.
Anybody have any solutions?
2 Replies
The 1, Q, and Tab keys intermittently produce nothing or several presses, while Shift combinations fail too. That can come from repeated-key filtering, a driver, or the laptop keyboard matrix, so start with comparison testing. When the fault appears, try the Windows On-Screen Keyboard and an external USB keyboard. If both work, the built-in keyboard, ribbon cable, or contamination is the likely boundary. Also test the keys in UEFI/BIOS; repetition there confirms Windows is not the cause. In Windows, turn off Sticky Keys and Filter Keys temporarily, remove the keyboard device in Device Manager, restart, and install current ASUS BIOS, chipset, and keyboard updates for the exact K571GT/X571GT model. Avoid registry repeat-rate hacks before this isolation. If only the built-in keyboard still misbehaves, back up the device and arrange hardware inspection, especially after liquid exposure or chassis flex.
- djkomicCopper Contributor
Hey Jamony,
- I went into Device Manager, uninstalled the keyboard driver, did a restart, and a full shutdown, that didn't solve it.
- I disabled sticky and filter keys, still didn't work.
- I went into BIOS and looking for a place to type, and yup...the 1, Q, and Tab aren't working in there either, so that def rules out a software or a windows driver issue.
So at this point, I assume it's definitely a hardware issue.
I went on Asus website for drivers, and they don't appear to have a driver solely for the keyboard.
https://www.asus.com/us/laptops/for-home/everyday-use/k571gt/helpdesk_download/?model2Name=K571GT