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timbradley's avatar
timbradley
Copper Contributor
Oct 20, 2025

Purchased upgrade from Home to Pro through MS Store - No confirmation, can't install

Hi All

 

As per the title, I bought an upgrade for Win 11 Home > Pro from the MS Store earlier today.

I've not received any form of confirmation email, but the purchase is showing in my account.  However, I can't find a way to actually execute the upgrade.

Can anyone provide any insight on how to sort this one out?

 

Thanks in advance!

deployment
licensing

1 Reply

  • CharlesTurner's avatar
    CharlesTurner
    Iron Contributor
    Oct 22, 2025

    When you purchase a upgrade for Windows 11 Pro from the Microsoft Store, the upgrade process typically involves a few straightforward steps, but sometimes it can be unclear how to initiate or confirm the upgrade.

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