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RowenHr's avatar
RowenHr
Iron Contributor
Apr 28, 2026

Programs keep randomly crashing/reloading and so does my computer and I don't know why.

Hello! I hope this is the right place for this. I apologize in advance for the uncertain rambling. Computer stuff baffles me a bit. You might have to treat me like a little old grandparent despite being twentysomething.

My laptop is an acer Predator Helios Neo 16, running Windows 11 Home. My system settings say that my RAM is "32.0 GB (31.7 GB usable)", my processor is "Intel(R) Core(TM) i9-14900HX (2.20 GHz)", my system type "64-bit operating system, x64-based processor". The graphics coprocessor is NVIDIA GeForce RTX 4060. (I'm not sure what CPU and GPU mean in this context so I hope that was answered here.)

Lately, a lot of things have been crashing. Mostly Firefox randomly eating it (or Chrome, when I try to use that instead) and either needing me to refresh or restart the service completely--sometimes the tab crashes, sometimes the whole thing does; sometimes it even loses what I was doing in that tab/the window--but Discord keeps reloading mid-sentence, too. It doesn't crash entirely so much as just reload randomly and often.

2 Replies

  • Argento665's avatar
    Argento665
    Copper Contributor

    Memory your system uses to run applications. "Usable" means some might be reserved for system or hardware purposes.

  • Wamkkoimjoin's avatar
    Wamkkoimjoin
    Iron Contributor

    Update the BIOS , the most important fix.

    BIOS is the low-level software that controls your hardware before Windows even starts. Manufacturers have released BIOS updates containing "microcode patches" that tell the CPU how to behave correctly, preventing these crashes.