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Julioil's avatar
Julioil
Iron Contributor
Apr 22, 2025

Ping a printer using printer name

Hi! Can anyone help me out? I'm trying to ping my printer using it's name. In this case it's Canon TS3300 Series.I keep getting "Ping request could not find host Canon TS3300 Series. Please check the name and try again.

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1 Reply

  • MittRomney's avatar
    MittRomney
    Iron Contributor
    Apr 22, 2025

    Method 1: Use ping + hostname
    1. Open Command Prompt (CMD) → Enter:

    cmd
    ping printer name
    If successful, the network DNS or NetBIOS resolution is normal.

    2. If it fails, continue to the next step.

    Method 2: Checking DNS Resolution via nslookup
    1. Type in CMD:

    cmd
    nslookup Printer Name
    If an IP address is returned, DNS is resolving properly, but the firewall may be blocking ICMP (Ping).

    2. If “Host not found” is returned, DNS is not recording the printer name correctly.

    Method 3: Using Test-NetConnection (PowerShell)
    1. Open PowerShell as administrator and run:

    powershell
    Test-NetConnection -ComputerName Printer name -Port 9100
    -Port 9100 is a common port for printers.

    2. If “TcpTestSucceeded: True” is displayed, network connectivity is normal.

    Method 4: Check the local host file (add resolution manually)
    1. Open Notepad as administrator → Open C:\Windows\System32\drivers\etc\hosts.

    2. Add at the end of the file:

    plaintext
    IP address Printer name

    3. Save the file and try pinging the printer name again.

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