Forum Discussion
Phone Link stopped syncing messages.
Just recently Phone Link seems to have stopped syncing Messages. Notifications, Photos all sync OK.
Tried it on two Android devices - Lenovo Tablet and Pixel 7a. - SAME
Tried with 3 PC's - 1 Windows 10 and 2 Windows 11. - SAME
Get message on Phone - Some features may not be working right now due to a connection delay.
Tried all the suggestions. Completely reset home network. BT Router
Anybody got any ideas? Happened since 23 Oct.
Jon
3 Replies
Recent Test SMS worked. History since 23 Oct is still missing, Still get same error message but all seems to be working now.
Because Messages fails across two Android devices and three PCs while photos and notifications work, another whole-network reset would not be my first step. Isolate ordinary SMS from other message types: send a new SMS to the Pixel, confirm it arrives on the phone, then check Phone Link. Microsoft does not document universal RCS support; its supported RCS scenario is limited to selected Samsung devices and networks. Update both Phone Link and Link to Windows, then check Phone Link’s Settings, Features, Messages and enable “Allow this app to show text messages from my phone.” Check Link to Windows’ SMS permission on Android as well. If ordinary SMS still fails, repeat with one phone/PC pair on another network to distinguish a shared network factor from the app behaviour. Report the October 23 onset, exact connection-delay message, app versions and those results through Feedback Hub.
Most recent Test SMS showed up OK.
Some message history is missing back to the Oct 23 message when it last worked. I don't get huge SMS traffic. Missing messages is a set of 15 send/replies to same number.
Also working on Lenovo but no message history, but maybe they are too old.
Still get the info-message : Some features may not be working right now due to connection delay. But all seems working again.
