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LPS's avatar
LPS
Copper Contributor
Sep 26, 2025
Solved

PC powers off after DRIPS warning

This started to happen about 10 days ago, on most days, but not all. My PC, a Dell XPS 8960, running Windows 11, shutdowns on its own while in suspension. To resume working, I just need to press he...
  • Memer's avatar
    Sep 26, 2025

    It looks like your PC is shutting down due to USB devices connected through the Dell monitor triggering DRIPS (Device Removal In Power Suspend) warnings. This is a common issue with USB hubs on monitors when some devices don’t properly enter low-power states. Here’s a step-by-step approach:

    Step 0: Update everything:

    Make sure your Dell monitor firmware is up to date. Sometimes Dell releases USB hub updates even if the driver is old.

    Update Windows 11 to the latest patches, especially any USB/Power Management updates.

    Step 1: Isolate the culprit:

    Disconnect all devices from the monitor except the monitor itself. See if the shutdown still occurs.

    Reconnect devices one at a time to identify which one triggers the shutdown. The soundbar, Yubikey, or fingerprint reader are common culprits.

    Step2: Adjust power management:

    Go to Device Manager → USB Root Hubs → Properties → Power Management and uncheck “Allow the computer to turn off this device to save power” for the USB hubs connected to your monitor.

    Step 3: Use direct connections:

    For critical devices like the Yubikey or fingerprint reader, consider connecting them directly to the PC instead of through the monitor hub.

    Step 4: Check BIOS settings:

    Some Dell systems have USB PowerShare or USB standby power options. Try disabling those to see if it stops unexpected shutdowns.

    Step 5: Temporary workaround:

    If the shutdown only happens during sleep, consider using Hibernate instead of Sleep until a proper fix is applied.

    Most often, these shutdowns are caused by one device on the monitor’s hub not handling low-power states correctly. Isolating which device triggers it usually solves the problem permanently.

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