Forum Discussion
PC powers off after DRIPS warning
It looks like your PC is shutting down due to USB devices connected through the Dell monitor triggering DRIPS (Device Removal In Power Suspend) warnings. This is a common issue with USB hubs on monitors when some devices don’t properly enter low-power states. Here’s a step-by-step approach:
Step 0: Update everything:
Make sure your Dell monitor firmware is up to date. Sometimes Dell releases USB hub updates even if the driver is old.
Update Windows 11 to the latest patches, especially any USB/Power Management updates.
Step 1: Isolate the culprit:
Disconnect all devices from the monitor except the monitor itself. See if the shutdown still occurs.
Reconnect devices one at a time to identify which one triggers the shutdown. The soundbar, Yubikey, or fingerprint reader are common culprits.
Step2: Adjust power management:
Go to Device Manager → USB Root Hubs → Properties → Power Management and uncheck “Allow the computer to turn off this device to save power” for the USB hubs connected to your monitor.
Step 3: Use direct connections:
For critical devices like the Yubikey or fingerprint reader, consider connecting them directly to the PC instead of through the monitor hub.
Step 4: Check BIOS settings:
Some Dell systems have USB PowerShare or USB standby power options. Try disabling those to see if it stops unexpected shutdowns.
Step 5: Temporary workaround:
If the shutdown only happens during sleep, consider using Hibernate instead of Sleep until a proper fix is applied.
Most often, these shutdowns are caused by one device on the monitor’s hub not handling low-power states correctly. Isolating which device triggers it usually solves the problem permanently.
It looks like your PC is shutting down due to USB devices connected through the Dell monitor triggering DRIPS (Device Removal In Power Suspend) warnings. This is a common issue with USB hubs on monitors when some devices don’t properly enter low-power states. Here’s a step-by-step approach:
Step 0: Update everything:
Make sure your Dell monitor firmware is up to date. Sometimes Dell releases USB hub updates even if the driver is old.
Update Windows 11 to the latest patches, especially any USB/Power Management updates.
Step 1: Isolate the culprit:
Disconnect all devices from the monitor except the monitor itself. See if the shutdown still occurs.
Reconnect devices one at a time to identify which one triggers the shutdown. The soundbar, Yubikey, or fingerprint reader are common culprits.
Step2: Adjust power management:
Go to Device Manager → USB Root Hubs → Properties → Power Management and uncheck “Allow the computer to turn off this device to save power” for the USB hubs connected to your monitor.
Step 3: Use direct connections:
For critical devices like the Yubikey or fingerprint reader, consider connecting them directly to the PC instead of through the monitor hub.
Step 4: Check BIOS settings:
Some Dell systems have USB PowerShare or USB standby power options. Try disabling those to see if it stops unexpected shutdowns.
Step 5: Temporary workaround:
If the shutdown only happens during sleep, consider using Hibernate instead of Sleep until a proper fix is applied.
Most often, these shutdowns are caused by one device on the monitor’s hub not handling low-power states correctly. Isolating which device triggers it usually solves the problem permanently.
Thanks for this.
I would like to add that I found this below, which is somewhat related (in my case : I got that DRIPS warning, but after my PC would wake up in the middle of the night, despite I had disabled anything related to Windows Update:
There was a maintenance planned that was waking up the attached screen - while it should not happen.
It has a relation to a DRIPS issue that was coming up right after the PC was supposed to wake up with Screen Off to run the maintenance check.
I changed the maintenance setting to some slot within the day.
In case it can help someone...
I moved all the USB devices from the monitor to a USB Hub I conencted to the PC. It is a D-Link self powered 8 port unit I already had.
I still see the same alerts on the event manager, but the PC no longer powers off.Since that solved the problem, I will just leave it like this.
Thanks.
I will go through these to try to figure which device is causing it.
I installed this PC a year ago and have not changed a thing since; it was working fine until now.
About a year is usually around the time I start having issues and need to format it and run a clean installation.Lets see if I can save me the trouble this time.
Thanks Memer.
