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PC health check says I'm eligible for windows 11 but update doesn't
Some computer hardware does not support Windows 11, but there are ways to work around this limitation. While such workarounds can enable installation on inherently unsupported hardware, the system update functionality may become unusable due to known unresolved issues, resulting in updates being blocked.
Install all available updates
- Open Settings > Update Security > Windows Update, then click Check for updates.
nstall all available updates (including optional driver updates), and restart your computer as prompted.
Run the Windows Update troubleshooter
Open Settings > System > Troubleshoot > Other troubleshooters.
Locate the Windows Update troubleshooter and run it, applying any detected fixes.
Manually clear the update cache
Open Command Prompt as an administrator and run the following commands sequentially:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
- Then restart and check for updates again.
Advantages: Requires no third-party tools; leverages built-in system functions and commands to repair update caches and resolve common blocking issues. Low operational cost and high security.
Disadvantages: Only effective for system-level update failures. If the issue stems from hardware bypass restrictions or underlying driver conflicts, it cannot fully resolve update failure problems.