Forum Discussion
Akash-S93
Nov 29, 2025Copper Contributor
PC hard-lock/system-lock/freeze after resetting the WiFi connection
Hi.
I'm fairly new to the MS tech support forums. My new PC has Windows 11 Pro 25H2 installed and I have a GIGABYTE AORUS B860M WIFI ELITE with a INTEL CORE ULTRA 7 265K CPU. One day after I reset my WIFI connection and was using the internet with Chrome, my PC just froze into a hard-lock or a system lock(display stil on) and I couldn't do anything. I had to switch the power on/off in order to reset my PC.
Any ideas as to what is the cause?
1 Reply
- YatesGriffinIron Contributor
Update the wireless network adapter and Bluetooth drivers to the latest versions, especially those from the device manufacturer's official website.