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Akash-S93's avatar
Akash-S93
Copper Contributor
Nov 29, 2025

PC hard-lock/system-lock/freeze after resetting the WiFi connection

Hi.

I'm fairly new to the MS tech support forums. My new PC has Windows 11 Pro 25H2 installed and I have a GIGABYTE AORUS B860M WIFI ELITE with a INTEL CORE ULTRA 7 265K CPU. One day after I reset my WIFI connection and was using the internet with Chrome, my PC just froze into a hard-lock or a system lock(display stil on) and I couldn't do anything. I had to switch the power on/off in order to reset my PC. 

Any ideas as to what is the cause?

1 Reply

  • YatesGriffin's avatar
    YatesGriffin
    Iron Contributor

    Update the wireless network adapter and Bluetooth drivers to the latest versions, especially those from the device manufacturer's official website.

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