Forum Discussion

Constanceoi's avatar
Constanceoi
Iron Contributor
Aug 23, 2025

One folder not opening immediately and fields not populating

One folder of mp3 files (26) was not opening immediately, created a new folder with a different name, then it opened ok, but when i changed the name as originally and it once again took ages to open.
also the fields are not fully populating, some tracks are but most remain blank, checked in mp3tag and all ok, what could be wrong to cause this single folder to misbehave

thanks

configuration

2 Replies

  • JerryParker's avatar
    JerryParker
    Copper Contributor
    Apr 01, 2026

    In the indexing options, click ‘Advanced’ and select ‘Rebuild’, whilst ensuring that the folder has not been marked as ‘Always available offline’.

  • LukeDavis's avatar
    LukeDavis
    Silver Contributor
    Mar 20, 2026

    Open the Indexing Options, click Advanced, and select Rebuild. Also, make sure the folder is not marked as “Always available offline.”