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AmeliaAdams's avatar
AmeliaAdams
Iron Contributor
Aug 28, 2025

One drive files

Hi. Trying to work from home and view the folders in a shared drive from work. Finally managed to log in and see folders but all the files which are .doc when viewed in the office are now showing as RTF. This means I can’t edit without saving another copy which defeats the object of one drive
Is there something I’ve missed?

1 Reply

  • Braylons's avatar
    Braylons
    Iron Contributor

    The core issue is likely a file association problem or the files being saved or renamed incorrectly. Setting .doc files to open with Word by default should help. Also, opening files directly through Word can sometimes resolve the issue temporarily.