Forum Discussion
network stops after around 10 minutes of idle time.
I use amazon connect softphone. When I go on break, locking my computer or sometimes even when my laptop not locked but just Idle / there is no activity while i wait for a call on my laptop for about 10 , 15 minutes I notice error stating webrtc issue or Network issue on the phone. I checked sleep settings and it is set to never. Happens on all browser(Chrome, Edge) I use. If i stay active i do not notice the issue. Happens only to me. My colleagues with same network do not notice issue.
Set the URL to all keep this keep this site active list did not help.
I am wondering if there is any windows settings that could fix this.
Hi,
If "Allow the computer to turn off this device to save power" is checked, uncheck it. I guess, the network card is suspended when you have no access to Internet for a while.
