Forum Discussion
Shriko111
Apr 07, 2024Copper Contributor
Need help: Recover data from Samsung phone with broken screen on PC
Hi, I'm currently facing a distressing situation as my Samsung phone's screen is broken and unresponsive. Unfortunately, I have a considerable amount of important data stored on the device that I am ...
NicholasKing
Aug 30, 2024Copper Contributor
If you need to recover data from a broken Samsung phone screen, Samsung's Find My Mobile feature can help you do so. This service is especially useful if the screen is so broken that it no longer works properly. I personally used this feature to unlock my brother's phone, which had a broken screen and was completely unusable.
The steps for data recovery using Find My Mobile are as follows:
- Before the screen was damaged, you need to have enabled the Find My Mobile feature in the phone's settings, and the phone needs to be connected to the Internet.
Visit the Find My Mobile website: - Open a browser on your computer, type Find My Mobile, and log in with your Samsung account.
- Once logged in, the website will show all your registered Samsung devices. Select the phone with the broken screen.
- In the control panel, you can select "Unlock my device" to remotely unlock the phone, or select "Backup data" to back up the data in the phone to Samsung Cloud.
- If you choose to back up, wait for the data to be backed up, and you can restore the data through Samsung Cloud on another Samsung device, or restore it after the phone is repaired.
This feature is really convenient, especially when you don't have physical access to the device. However, it requires that the device be set up in advance and that it can only work when there is a network. If your phone has this function set up, it can really be of great help in an emergency.