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Need help: Recover data from Samsung phone with broken screen on PC
There are two ways to recover data from a Samsung phone with broken screen on Windows pc, depending on the extent of the damage and the options available to you. Here are some methods to try:
Use a Samsung Smart Switch
Samsung Smart Switch is a free software application that lets you transfer data from your Samsung device to a PC. If your phone screen is broken, you can use this program to access your phone's data if the touch screen still registers input.
1. Install Samsung Smart Switch on your PC.
2. Connect your Samsung phone to your PC via a USB cable.
3. Use a mouse to navigate on your phone screen and press "Allow" in the prompt that asks for data access permission.
4. In Smart Switch, choose the "Backup" tab and select the data you want to backup.
5. Choose a destination folder on your PC, and click "Backup."
Use a USB OTG adapter
If your phone's touch screen is completely unresponsive, you can try using a USB OTG adapter cable to connect a mouse or keyboard directly to your phone.
1. Get an OTG adapter cable that matches your phone.
2. Connect a USB mouse or keyboard to your phone using the adapter cable.
3. Use the mouse or keyboard to navigate on your phone screen and access your data.
4. Copy and paste the data you want to recover to a new folder or external storage device.
Dinteste1860 Based on my own experience, Samsung Smart Switch has compatibility issues with Windows 11, especially if the software hasn't been updated to fully support the latest OS. Ensure you have the latest version of Samsung Smart Switch installed. Visit the official Samsung website to download the most recent version. Compatibility issues can often be resolved by updating the software.
In addition, your Samsung Galaxy phone may not be recognized by Smart Switch when connected to your Windows 11 PC. Sometimes, Smart Switch requires specific drivers to recognize your device. You can manually install these drivers from the Samsung website or by connecting your device to the PC and allowing it to install drivers automatically.
If you do have problem for recovering data from Samsung phone with broken screen on Windows PC, please try other suggestions instead.