Forum Discussion
Shriko111
Apr 07, 2024Copper Contributor
Need help: Recover data from Samsung phone with broken screen on PC
Hi, I'm currently facing a distressing situation as my Samsung phone's screen is broken and unresponsive. Unfortunately, I have a considerable amount of important data stored on the device that I am ...
EmilyCow
Aug 30, 2024Iron Contributor
If your screen is completely unresponsive, you won't be able to navigate your phone to authorize any data recovery software. You'll be stuck at that initial "trust this computer?" screen if you haven't authorized it beforehand. That means you can't just plug it into your PC and hope for the best.
To recover data from Samsung phone with broken screen on PC, but not all recovery software plays nicely with broken screens. Some programs need you to enable USB debugging, which you can't do if your screen's toast. You might not even know which software works for your specific situation until you try it and realize it's a bust.
To recover data from Samsung phone with broken screen on PC, but not all recovery software plays nicely with broken screens. Some programs need you to enable USB debugging, which you can't do if your screen's toast. You might not even know which software works for your specific situation until you try it and realize it's a bust.