Forum Discussion
My PC freezes when I watch video/stream in browsers
have you checked your graphics card driver?
maybe even run cmd prompt as admin
type sfc /scannow to check any corruptions in system files
download driver reviver and check for outdated drivers its free thats if microsoft update shows none there
if your inexperienced with driver configurations and installs
i reccomend the driver reviver software as it will scan / download / install drivers for you
free version allows 1 install at a time but will allow you to update all outdated drivers free
your display 1 and display drivers are different on my laptop
display 1 and display 2 are both using the same ones try switch them both to nividia if you know how to or i can send a tutorial.. regardless do try driver reviver
sounds like graphics memory issue from my personal experiences
you could try re install windows that might be the only soloution
worstcase scenario could try this... re installing bios or updating if available
before that set bios / uefi to default settings and see if it makes a difference..
it potentially could be a hardware issue.
if all else fails id seek a professional to physically take a look.
if under warranty still and you hace reciept then return for replacement thats another optionREGARDLESS OF WHICH OPTION YOU MAY GO WITH BACKUP ANY IMPORTANT DOCUMENTS / PICS / VIDEOS OFF YOUR PC FOR PEACE OF MIND.
- Ty, I am going to reinstall Windows at some point. I appreciate your help. I think it can't be a hardware issue because, for example, if I see Netflix through the browser, it freezes, but if I use a Windows app, it doesn't, so it must be some issue with the browsers. Also, I play video games and use rendering programs, and my PC works perfectly.
- THIS MIGHT HELP IF YOU GO WITH RE INSTALLING WINDOWS
sorry i couldnt be of any more assistance
https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d