Forum Discussion
Paul_Jacobson
Sep 04, 2023Copper Contributor
My deleted Windows 11 account is messing up my current Windows 11 account!
Help! I need an expert Windows person to help me sort out my problem! I was having problems with malware on my Lenovo laptop, so I created a new Windows 11 account. Then I deleted the old Windows ac...
Paul_Jacobson
Sep 06, 2023Copper Contributor
Ok, so thanks everyone for your help. However, the problem still remains.
Is there someone on this forum, who could do a secure login to my computer to try to find out what is going on and how to fix it? I'm sure it's a little fix, but a big problem finding it.
This is getting so frustrating! I've dealt with this problem for over a month.
Any help would be appreciated!
Thank you, a frustrated beyond belief, Windows user.
- DeletedSep 07, 2023Oh wow, I am not sure but can you just back up the files you want into a USB or somewhere else... just to make sure..
Then do the ISO but instead press just keep files...- Paul_JacobsonSep 07, 2023Copper ContributorAt what point do I give my system the new name? I believe if I just restore my old files it will name the system the old name. Tell me if I'm wrong.
- Paul_JacobsonSep 07, 2023Copper ContributorThe software is installed and I'm looking at the sign on screen, having three options; password, pin, or finger print with an option of forgot. I would have to guess on any of them.